Auto Repair Mint Hill; How do you make sure you get the best service from your auto repair facility?

Auto Repair Mint Hill; How do you make sure you get the best service from your auto repair facility?

These are some things to remember when explaining a problem  to your service professional or when you bring your car in for routine service or maintenance.

  • Read your owner’s manual and follow the recommended services
  • Keep a notepad of symptoms if your car is having a specific problem
  • Jot down unusual sounds, odors, drips, warning lights or gauge readings
  • Changes in acceleration, engine performance or gas mileage
  • Note when the problem occurs, (on start up, after it warms up)
  • Is it constant or does it come and go, if so how often?
  • When did the symptoms first appear?
  • Resist the temptation to suggest a specific course of action
  • Ask as many questions as you need to feel comfortable
  • Don’t try to get an on the spot diagnosis – let the technician do his job

It is important to establish a relationship with an auto repair facility the same way you would with a primary care doctor.  It is always helpful when your auto repair facility has a history of the work performed on your car as well as any recommendations that may have been made on previous visits.  This gives your auto repair facility the ability to look at the big picture and know what has been done or why you may have come in in the past.  There may have been indicators to your current problem at a past visit that the technician mentioned or made note of.  Following these recommendations will make your experience with your auto repair facility less stressful and usually save time.

If you are looking for top quality auto repair in Mint Hill or South Charlotte area, please stop by Manchester Auto and Tire of Mint Hill or give us a call at 704-545-4597.

Ken Manchester